Complaint Management Systems for Life Sciences

Turn your customer complaints into improvement opportunities with an online tracking system that complies with postmarket regulatory requirements in the life sciences industry.

In regulated life sciences environments, customer complaints take on a higher level of significance. This is especially true when they're related to adverse events or safety issues with pharmaceuticals or medical devices. Effective postmarket surveillance isn't really possible with paper or hybrid systems. A cloud-based, fully automated complaint management software for life sciences tracks customer complaints through to resolution, improving your products and increasing patient safety and satisfaction.

MasterControl Customer Complaints
Download