MasterControl QAAD - Quality Assurance

Software System for Automating Audit Quality Assurance Processes

Whatever quality assurance function(s) your company performs, MasterControl QAAD™ provides a wealth of time and resource saving features that help you plan, perform, report, track, and trend QA activities. More than half of the top 20 pharmaceutical R&D QA groups use MasterControl QAAD. This provides you with confidence in the solution’s ability to provide all the quality assurance functionality you’ll need — not just now but in the future. Our dedicated QA professionals and large QA user group ensure that MasterControl QAAD anticipates all your needs.
Specific regulatory requirements are built into the software to meet the particular needs of research quality assurance (RQA) groups. These features include:

  • GLP (OECD, FDA, EPA)
    • Master schedule
    • QA statements
    • Multi-site studies
    • Study-based process inspections
  • GCP (ICH, GCVP)
    • Compliance statement
    • Clinical trial key data
    • Ethics committee information
  • GMP (FDA, EU)
    • Vendor/supplier management, inspections
    • Batch release
    • Reviews by qualified persons

In addition to managing GCP, GLP and GMP audits, MasterControl QAAD is a useful tool for the following quality assurance activities:

  • Pharmacovigilance/product safety audits
  • Third party evaluations and assessments
  • Regulatory inspections
  • Corporate audits
  • Environmental audits
  • CAPA 
  • Nonconformances
  • Complaints

Features and Benefits of the MasterControl QAAD Quality Software Solution

Life sciences: MasterControl QAAD is the demonstrated leader in provision of solutions for research and development quality groups in highly regulated industries. More than half of the top 20 pharmaceutical companies alone rely on MasterControl QAAD for their quality management within R&D groups.

Consolidated: MasterControl QAAD unites all quality programs into a single comprehensive system, enabling validation and support efforts to be shared across an organization. The solution provides maximum flexibility without the need for vendor intervention, external consultants, or additional programming. MasterControl QAAD includes all the necessary tools within the standard off-the-shelf product—users decide which features to use without being required to purchase costly add-on options.

Cost effective:
MasterControl QAAD is intuitive and reduces training time, bringing a rapid return on investment at an amazingly low total cost of ownership. Staff resources are optimized by the MasterControl QAAD solution's scheduling and planning tools.

Compliant:
MasterControl QAAD is fully compliant with U.S. 21 CFR Part 11. Specific functionalities related to GLP, GCP, GMP are included within the standard off-the-shelf product. The comprehensive solution is based on a flexible access security model, and provides crucial compliance-oriented features such as audit trails and electronic signatures.

Flexible:
MasterControl QAAD has core business processes available “out of the box” and predefined workflows that users can either modify or utilize to create a completely new workflow. This means that you can easily update the system to conform with your procedures without using consultants. This contributes to keeping ownership costs low.

Electronic Tracking and Distribution:
A paperless solution, MasterControl QAAD incorporates full electronic activity recording and distribution features, including response receipt and CAPA tracking.

Robust Reporting Tools:
MasterControl QAAD comes with data trending, metrics, and compliance surveillance tools to help monitor quality and compliance statuses. The solution incorporates trending/metrics data, risk assessment and root cause analysis to increase the overall effectiveness of quality and compliance surveillance.

Language Translation Tools:
The system's language capabilities can translate dictionary data and display system field labels in the user's local language (using either single or multi-byte characters).

Reduced Implementation Time:
Business processes are pre-mapped in the standard off-the-shelf product, reducing the time needed to implement the software.

About MasterControl QAAD  

MasterControl’s QAAD™ software solution is a user-configurable, validated, off-the-shelf tool designed and developed by QA, for QA. Whether your company is a small start-up, a division of a larger organization, or a corporate group, we understand your business. Regardless of the organization's size, users can configure MasterControl QAAD to effectively manage quality, compliance and CAPA programs. Versatile tools allow users to manage dictionary terminology, create custom screen labels, configure workflows, and design templates.

If your organization is responsible for GLP, GCP, GMP, environmental audits, vendor management, and/or Pharmacovigilance/product safety audits, MasterControl QAAD can be deployed as a local or global solution to meet all your audit needs. The MasterControl QAAD solution provides a centralized database that can be used in one or more areas with as much or as little sharing of workflows and dictionary data as the user requires. The solution harmonizes processes between audit groups and across audit groups. By having built-in regulatory requirements (i.e., GLP multi-site study capabilities, QA statements, a GLP master schedule, audit certificates, as well as batch release, “qualified person” tools, supplier evaluation, clinical trial monitoring and key data capture), MasterControl QAAD meets the specific needs of all research and development quality groups.

MasterControl QAAD gives companies the freedom of automated processes, replacing inefficient paper-based systems with an electronic system that allows users to:

  • Create quality and compliance plans
  • Manage resources and projects
  • Write quality and compliance findings directly into the database
  • Perform peer review/approval prior to issuing reports
  • Electronically issue results to a document or web browser
  • Remotely record findings

The MasterControl QAAD solution's web-based response features allow personnel to electronically receive findings and comments, respond to them, and track the status of individual CAPAs. Workflows can be configured to manage follow-up and implementation status, with email reminders automatically generated as due dates approach.

Numerous standard reports, as well as an ad-hoc query tool, provide compliance trend and metric analyses, CAPA status, and the status of studies, projects and activities. Security features, audit trails, and compliance with U.S. 21 CFR Part 11 are all standard features. Global deployment is simplified by the system's multiple language capabilities, which include single- and multi-byte characters.

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