Document Control Software System
Automating a Document Control Software System for the FDA and ISO Environments
In regulated environments, document control and document management are vital to attaining quality and compliance. To control quality, one must effectively control quality documentation, such as SOPs, policies, quality manuals, CAD files, and engineering change orders.
MasterControl Documents™, a core application in the MasterControl™ integrated business process management suite, automates and effectively manages document control process to help ensure compliance with FDA 21 CFR Part 11 regulations, ISO quality standards, and other regulatory requirements.
A document control software system must be validated and kept in a constant state of validation. This is critical to FDA 21 CFR Part 11 compliance. MasterControl also offers a line of validation products and services addressing different levels of validation needs based on
individual risk assessment. They are designed to allow "continuous validation" for companies doing business in regulatory
environments by making validation of software upgrades easier, faster, and more cost-effective.
How our Document Control Software System can Benefit You
Here's how MasterControl Documents™ addresses some of the major challenges that companies face in managing and controlling documents.
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MasterControl Documents™ Software Solution |
  
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Inefficient Document Control System
Manual systems are inefficient, requiring
tremendous man-hours in terms of routing documents,
obtaining approval and signatures, face-to-face meetings to
discuss changes, and search and retrieval of documents during
inspections and audits.
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Efficient Document Control System
MasterControl's Document Control Software System automates routing, delivery,
escalation, and approval of documents. It can handle all types
of documents regardless of the software used to create them.
MasterControl features a centralized, secure repository that
makes search and retrieval easy during inspections and audits.
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Lack of Document Revision Control
In a paper-based system or hybrid system, employees check out documents and other materials (engineering drawings, etc.) manually. Tracking down any document activity is difficult. Making a change in an SOP or other document requires manual submission of a change request or discussion of the change in face-to-face meetings.
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Automated Document Revision Control
The Document Control Software System that we offer provides automatic revision control to ensure that only the current version of a document is available. Changes can be initiated and approved electronically. When a user makes a change in the InfoCard (the MasterControl tool that provides basic information for every record), the user must enter a reason for the change. The system tracks these changes and makes them available through reports. MasterControl Documents always ensure users are able to access the right document any time.
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Disconnected Document Control Processes
Communication breakdown is
likely to happen in companies that rely on disparate tools
and processes to manage the quality system. Ineffective
communication can lead to significant delays and adverse
outcomes.
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Connected Document Control Processes
The Document Control Software System that we offer connects all quality subsystems
like CAPA, change management, audit, and training.
For example, any CAPA that results in a document change will
automatically invoke training once the change is approved.
MasterControl is Web-based so documents are accessible to all
authorized users from virtually anywhere.
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Lack of Visibility
It's difficult to generate accurate and timely
reports and trends using disparate electronic spreadsheets
and flowcharting tools. Without a coherent reporting system,
managers are unable to get the big picture of the quality
management system.
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Increased Management Visibility
The Document Control Software System that we offer provides advanced analytics and reporting capability, including customizable reports and online charting. Through the reports, managers get a real-time view of the quality processes and can be more proactive about improving the quality system. |
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Document Control Software System -- Facts
- MasterControl Documents has been successfully implemented, validated and inspected in FDA environments without any instances of non-compliance since its introduction in 1998;
- Dramatically reduces the time it takes to bring a new product to market by speeding up the process for document change, approval, notification, and distribution
- Is an off-the-shelf configurable product designed for rapid installation, implementation, and validation
- Ensures documentation integrity so employees always have the most updated document at their fingertips
Document Control Software System -- Core Capabilities
- Combines powerful electronic routing and approval
- Full audit trail and reporting
- Electronic signature management and control
- Ensures 21 CFR Part 11 compliance with security and integrity of documents
- Computer systems validation plan and implementation including:
- Validation-ready for IQ (Installation Qualification)
- OQ (Operational Qualification)
- PQ (Process Qualification)
- Scalable, open systems architecture
- Supports industry-standard databases
Document Control Software System -- Main Features
- Compliant Document Control System: MasterControl allows continuous compliance by keeping an organization's quality system always ready for inspections
and audits.
- Automated Routing, Escalation, and Approval: Reduces document cycle time by automating routing and approval and
incorporating escalation for overdue tasks. Automation helps sustain compliance by simplifying and streamlining processes.
- Effective Change Control: MasterControl's change control functionality allows users to track the changes between revisions of
an item in the MasterControl system.
- Autoload Feature: Allows users to drag and drop new documents into preconfigured network folders, making document
creation infinitely easier. MasterControl can even automatically launch a collaboration for the new document or send it
automatically on the appropriate approval route.
- InfoCard Metadata Linked to Document: This feature helps eliminate a common problem with out-of-synch metadata during
the revision process. When revising a Microsoft Word document, updated information such as document number and revision
number can be automatically transferred to the document header from the InfoCard, the MasterControl tool that provides basic
information about a document.
- Revision Control: Automatic revision control ensures that only the current version of a document is available, so users will not
make the mistake of using obsolete or unapproved documents.
- Advanced Tracking: The Document Control Software System that MasterControl provides tracks documents by status (in process, complete) or history. The revision or approval history
can be easily reviewed.
- Analytics and Reporting: MasterControl's advanced analytics and reporting capabilities provide standard and customized
reports to help increase management oversight. It includes dashboard, drill-down, and scheduling features.
- Part 11-Compliant Features: MasterControl provides time-stamped audit trail, reporting, and electronic signature capabilities
that fully satisfy FDA's 21 CFR Part 11 requirements. Security features include dual passwords for document approval;
password expiration, encryption, and certification; and account lockout to stop unauthorized users from gaining system access.
- Connected Document Control System: MasterControl connects the document control process with other quality processes to promote continuous
improvement.
- Web-Based Platform: MasterControl is Web-based so it can connect all employees involved in document and quality control
from virtually anywhere.
- Word Integration: Word 2007 users can connect to MasterControl directly from Word to access documents located in their
open collaborations, search for documents, check documents in and out, and easily start a new collaboration.
- Integrates with Other Applications: MasterControl integrates with systems like ERP, LIMS, accounting, and human resources
applications to connect different departments and operations within an enterprise.
- Organizers: MasterControl's Organizer, similar to Windows Explorer, is an easy-to-use tool that helps users find and access
documents quickly. Users will usually have access to Organizers related to their jobs, connecting them directly with data they
need. Document-level actions allow users to work on a document without leaving the Organizer. Users can view both native and
PDF versions of a file, check it in or out, or create a copy or external link, all from the Organizer. External and view-only users
can have access to Organizers via external links. Clicking the link opens an Organizer in a browser window that is independent
of MasterControl's navigation menus and search functions.
- Taxonomy Organizers: MasterControl Taxonomy Organizers™ allows each group within the enterprise to have its own unique
taxonomy with the capability to have a single document exist in one or more taxonomies. Critical documents - SOPs, drawings,
contracts, clinical documents, or any type of submission documentation - can be automatically categorized and updated by the
MasterControl system. MasterControl allows users to take organizers to the next level - or as many levels as are required.
- Complete Document Control System: MasterControl offers robust software plus the appropriate tools and services necessary for successful implementation
and validation.
- Continuous Validation: For companies in regulatory environments, MasterControl offers a "continuous validation" approach
that dramatically cuts the time, pain, and cost involved in validation. MasterControl's continuum of innovative products and
services include MasterControl's unique Transfer OQ.
- Product Training: MasterControl's Professional Services team, consisting of former ISO auditors and system administrators,
has developed a comprehensive training program that serves as a foundation for successful project implementation and helps
companies realize software ROI faster. Customers have the choice of recorded training courses, live training at MasterControl's
Education Center in Salt Lake City, or on-site training at customer's facilities.
- Technical Support: Choosing MasterControl means getting the necessary technical support to ensure project success.
MasterControl offers the expertise, infrastructure, and flexibility to meet every customer's needs, from initial installation to
regular maintenance.
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