Rating Definitions for Part 3

Use the definitions outlined below to provide responses for the remainder of the assessment.

• Manual, Paper-Based Processes: We use manual and paper-based processes for quality management.

• Semi-Manual, Hybrid (e.g., Excel and Paper): We use general-purpose or homegrown software to digitise our processes.

• Mostly Digital but Siloed Systems and Data: We use software solutions specifically designed for quality management, but the systems and data are siloed.

• Fully Digital, Robust Integrations, Unified Data: We use a cloud-based QMS that integrates all elements of quality management and is connected with other software solutions.

• Fully Digital With AI-Driven Autonomous Operations: We use a cloud-based, connected QMS and apply AI applications for intelligent decisioning for predictive and proactive quality, without the intervention of humans.