The first step to implement a quality management system is to get all the appropriate personnel and resources aligned. Every company struggles to adopt new systems, but it goes more smoothly when all decision-makers are on the same page. From the get-go, it’s essential to convince stakeholders of the benefits that come from digitising your QMS.

Everyone who will use the new eQMS requires training, but the extent of the training needed will depend on the frequency and depth of their usage. For the full ROI of your new solution to be realised, it’s vital to communicate expectations to users and to involve the ones who will use the eQMS the most in preparation and planning activities. 

When adopting a digital solution, technology is central to QMS implementation. Work with your vendor to determine the appropriate technologies needed for data migration and other critical steps. Vendors with modern platforms will help ensure your eQMS can incorporate emerging technologies, which promotes future optimisation improvements.

One of the biggest challenges of QMS implementation is coordinating with multiple people from multiple departments to ensure all needs are met. Once the solution is chosen, getting users to adopt it can also be a challenge. Minimise these issues by choosing an experienced eQMS vendor that offers procedures that help reduce go-live workloads.