Mon. / Oct. 16

Day 1

7:00 a.m. - 8:00 a.m.

Workshop Breakfast

Monday workshop attendees: Please join us for breakfast before your workshop begins.
8:00 a.m. - 5:00 p.m.

Audit and Supplier Crash Course

Optional
The Audit and Supplier modules are powerful tools, but they're at their best when they work together. Join us for an in-depth overview of both modules and the specific ways in which they interact. This session is for any MasterControl user looking to improve their experience with the Audit and Supplier modules.

PRESENTED BY

Ryan Jones

Learning Implementation Manager

MasterControl

8:00 a.m. - 5:00 p.m.

Hands-On Troubleshooting

Optional
A working knowledge of a system is not always enough knowledge to troubleshoot issues in that system. This hands-on workshop will explore the most common issues encountered by MasterControl users and how to identify, diagnose, and resolve these issues, leaving you with the skills to do the same in your own MasterControl environment. This workshop is for those wanting to gain a better understanding of how to troubleshoot their MasterControl system.

PRESENTED BY

Heather Klayman

Senior Professional Services Consultant

MasterControl

8:00 a.m. - 5:00 p.m.

MasterControl for All Your Manufacturing Needs

Optional
Going 100% paperless can seem like a challenge, but it doesn't have to be! Discover how MasterControl's Manufacturing Excellence solution allows users to route manufacturing records directly through MasterControl for faster review time and more accurate data entry. You'll learn how to configure MasterControl for manufacturing, how to link Manufacturing Excellence to other modules, and how to use the master builder to create a master batch record template. Attendees are welcome to bring one of their company's templates to practice in the system. This session is for those interested in learning more about what Manufacturing Excellence could mean for their shop floor.
8:00 a.m. - 5:00 p.m.

Mastering Documents and Training With JReports

Optional
Embracing a data-centric approach is the best way to get the most out of MasterControl with JReports. This session will walk you through the standard reports, then explore how to customize those reports so you can find and track the information that is most important to your operations. This session is for MasterControl users who currently use or are considering using JReports and would like to optimize its use. Please note, those interested in MasterControl Insights should attend "Unlocking Product Quality Intelligence With MasterControl Insights" instead.

PRESENTED BY

Jacob Russo

Sr. Learning Consultant

MasterControl

8:00 a.m. - 5:00 p.m.

Surprise, You're a Sysadmin

OptionalSOLD OUT
What is a new MasterControl sysadmin to do when they suddenly find themselves responsible for managing and maintaining the application and training its users? Join us as we explore how the pieces of your MasterControl system are interconnected and how to use them in your new position. This session is best for new sysadmins who already have a working knowledge of life cycles, InfoCard metadata, roles, and collaboration.

PRESENTED BY

Randy Jensen

Learning Consultant

MasterControl

8:00 a.m. - 5:00 p.m.

Surprise, You're a Training Coordinator

Optional
Are you a new MasterControl training coordinator still acclimating to your position? Join us as we explore the basic responsibilities of a training coordinator and how to navigate and make the most of the training module. Attendees will learn how to assign training, track courses, run reports, and ensure their system runs smoothly and efficiently. This session is designed for newer MasterControl training coordinators looking to improve their confidence in their position.

PRESENTED BY

Stephanie Marshburn

Learning Consultant

MasterControl

8:00 a.m. - 5:00 p.m.

The MasterControl Multi-Module Escape Room

Optional
Do you ever feel trapped in a quality issue? We can help! In this interactive workshop, you and a team will be given a configuration challenge that requires the use of multiple MasterControl modules. As you work your way through each component of the escape room, you'll find new strategies to solve your own challenges and win some great prizes along the way. This session is for anyone looking to bring more creativity and innovation to their quality problem-solving.

PRESENTED BY

Jared Evans

MasterControl

8:00 a.m. - 5:00 p.m.

Unlocking Product Quality Intelligence With MasterControl Insights

Optional

MasterControl makes it easy to gather data, but you'll need to know how to properly analyze that data to unlock its full potential. Join us for a demonstration of our new Insights tool and learn how to navigate standard reports, visualizations, and dashboards, plus how to build your own custom reports and visualizations to meet your specific needs. This session is for MasterControl cloud users who already have a basic understanding of the system. Please note, those interested in MasterControl Analytics should attend “Mastering Documents and Training With JReports” instead.

PRESENTED BY

Jodi Jarrett

Senior Product Manager of Insights

MasterControl

Nathaniel Wasden

Learning Experience Designer

10:00 a.m. - 10:30 a.m.

Workshop Break

12:00 p.m. - 1:00 p.m.

Workshop Lunch

3:00 p.m. - 3:30 p.m.

Workshop Break

6:30 p.m. - 8:00 p.m.

Hackathon Reception

The Hackathon is your opportunity to change the future of MasterControl! Come grab a drink, enjoy some hors d'oeuvres, and join with other users to submit new enhancement ideas for the MasterControl platform. Our dedicated team of hackers will have the most popular suggestion ready to demo by the end of Masters Summit.

PRESENTED BY

Alicia Garcia

Chief People and Culture Officer

MasterControl

Matt Lowe

Chief Strategy Officer

MasterControl

Ryan Castro

Director Engineering

MasterControl

Tues. / Oct. 17

Day 2

8:30 a.m. - 10:30 a.m.

Keynote Sessions

The Next Frontier is Here: Jon Beckstrand, Chief Executive Officer; MasterControl

  • Sue Marchant, Executive Vice President of Product; MasterControl
  • Kevin Rodriguez, Manager, eQuality Systems; BioBridge Global
  • Matt Seitz-Paquette, North America Quality Specialist; Fagron
  • Adara Leonard, Quality Systems and Compliance Supervisor; Fagron

 

Dr. Neil deGrasse Tyson, American Astrophysicist and Science Communicator

 

Hackathon Selection Show: Matt Lowe, Chief Strategy Officer; MasterControl with Ryan Castro, Director Engineering; MasterControl

10:30 a.m. - 11:00 a.m.

AM Break

11:00 a.m. - 12:00 p.m.

Business Leadership: Understanding the Risk-Based Approach

Every regulatory body has requirements concerning risk. If you want to be prepared to meet them, you need to understand how hazard, harm, and severity are used to measure potential risk. Join us as we explore what you need to know when working toward compliance with ISO 14971 and similar standards. Attendees will learn how to enhance the quality of risk-based thinking by making analysis more visible, improving communication and teamwork, and using facts and data effectively. This session is for product and project team members looking to improve how they find, prevent, and manage risk.

PRESENTED BY

Ken Peterson

General Manager

Touchstone Enterprises

11:00 a.m. - 11:30 a.m.

Demo Theater: Advanced (Custom) Quality Event Management

SOLD OUT
Advanced Quality Event Management (AQEM) gives users the power to build forms and workflows without any sort of coding. Join us for an exploration of how AQEM works, beginning with building a form from a template or from scratch and continuing into an exploration of conditional routing, role assignments, and validation. This session is for current or potential MasterControl Quality Excellence users looking to learn practical applications and design tips for AQEM forms and workflows.

PRESENTED BY

Dallas Volk

Sr. Solutions Consultant

MasterControl

11:00 a.m. - 12:00 p.m.

MC University 101: Mastering Your Master Templates

Manufacturing times and costs would skyrocket if the structure and details of a production record had to be recreated for each production run. Join us for an introduction to the power of Master Templates and how they solve this problem. Attendees will learn how Master Templates work and how to build their own. This session is for anyone looking to simplify their production process.

PRESENTED BY

Alyssa Bentley

Mx Process Engineer

MasterControl

11:00 a.m. - 12:00 p.m.

Real-World Voices: Achieving End-to-End Harmonization With the MasterControl Suite

Disconnected business sites can create organization-wide inefficiencies. Join us to learn how to achieve end-to-end harmonization of the complete suite of MasterControl products to unlock greater productivity in your quality and regulatory operations and beyond. Attendees will also discuss leveraging multi-system integrations like ERP and HR within MasterControl to reduce redundancies and streamline processes. This session is recommended for managers.

11:00 a.m. - 11:30 a.m.

Summit Connect: All Things Audit

SOLD OUT

Looking to grow your network? Catch up with colleagues? Or just want a chance to grab a drink and chat with other professionals? You’re not going to want to miss Summit Connect. Join us for an organized half hour of talking shop, talking strategies, and talking life with your peers. No other speakers or activities – just networking. 

PRESENTED BY

Anthony e. Contreras

eQMS Sr. Manager

Nutrawise Health & Beauty, LLC

11:40 a.m. - 12:10 p.m.

Demo Theater: Enhancing Document Search Through Artificial Intelligence

SOLD OUT

If your digital documents aren't easily searchable, they're no better than paper. Join us to see how Botable uses artificial intelligence to search your quality documents and records from directly within MasterControl, providing detailed and accurate responses to quality-related queries. No previous experience with AI is necessary! This session is recommended for those looking to improve the productivity and efficiency of their document searches.

PRESENTED BY

Greg Waldstreicher

Chief Executive Officer

Botable

12:00 p.m. - 1:30 p.m.

Lunch

1:30 p.m. - 2:00 p.m.

Demo Theater: Quality Integrations for a Culture of Quality

MasterControl Quality Excellence connects, unifies, and extends the capabilities of your data, digitizing paper-based and partially paper-based processes and enabling unprecedented levels of visibility and insight across your entire enterprise. Join us as we explore how Quality Excellence can connect with your other software solutions to take your quality even further. This session is for those wanting to learn how and why to connect Quality Excellence with their other enterprise software solutions.

PRESENTED BY

Andy Beier

VP of Integrations

MasterControl

1:30 p.m. - 2:15 p.m.

MC University 101: The ABCs of SOPs

The ability to update or implement new standard operating procedures (SOPs) is crucial for maintaining flexibility. Join us to learn how to effectively write and update SOPs in MasterControl and how to ensure those updates are a seamless experience for your users. This session is ideal for those who have implemented MasterControl Quality Excellence and are looking to further improve quality and efficiency.

PRESENTED BY

Ryan Jones

Learning Implementation Manager

MasterControl

Nathaniel Wasden

Learning Experience Designer

1:30 p.m. - 2:15 p.m.

MasterControl Innovation: What the Modern MES Means for You

More than 90% of the industry is either non-digital or under-digitized. Join us and learn how MasterControl Manufacturing Excellence has been purpose-built to address the rapidly evolving needs of the pharmaceutical and medtech spaces. You'll learn how MasterControl is redefining manufacturing execution and be the first to see what's planned for the platform over the next four years. This session is for MasterControl Quality Excellence users considering expanding to Manufacturing Excellence or current Manufacturing Excellence users wanting to see what's next.

PRESENTED BY

Katie Farley

Product Management Director, Mx

MasterControl

Mucahit Agirtmis

Senior Product Manager

MasterControl

1:30 p.m. - 2:15 p.m.

Real-World Voices: Deviations, Inspections, and CAPAs — Critical Tools for Successful Investigations

Even the most experienced quality professionals face challenges like deviations, investigations, and corrective actions/preventive actions (CAPAs) when bringing safe and effective products to market. A well-designed quality management system can help you more effectively navigate a deviation from initiation all the way to remediation. Join us as we explore how to manage this process, the appropriate use of root cause analysis (RCA) tools, and how to eliminate deviations and improve manufacturing compliance through appropriate CAPAs. This session is for anyone looking for tools to improve their quality investigations.

PRESENTED BY

Lisa Helmonds

VP, Quality and Operations

MWA Consulting, Inc.

1:30 p.m. - 2:00 p.m.

Summit Connect: First Time Summit Attendees

SOLD OUT

Looking to grow your network? Catch up with colleagues? Or just want a chance to grab a drink and chat with other professionals? You’re not going to want to miss Summit Connect. Join us for an organized half hour of talking shop, talking strategies, and talking life with your peers. No other speakers or activities – just networking.

PRESENTED BY

Kinsie Myers

Customer Success Manager

MasterControl

Maura Ayres

Director, Learning & Development

JLL

2:10 p.m. - 2:40 p.m.

Demo Theater: Actionable Analytics Through MasterControl Premium Insights

SOLD OUT
Your business is unique, and so are your reporting needs. Join us as we explore how to use MasterControl Premium Insights to modify prebuilt dashboards, create your own reports and visualizations, and customize KPIs and training reports. This session is for current or potential MasterControl Quality Excellence users looking to bring timely, actionable analysis to their organization.

PRESENTED BY

Kristin Dahl-marsh

Sr. Solutions Consultant

MasterControl

2:30 p.m. - 3:15 p.m.

Business Leadership: Empowering Your Assembly Line Through Run Charts and Kaizen Process Audits

A proper understanding of your assembly line is key to effective manufacturing. Join us to learn more about how you can use run charts and kaizen process mapping to spearhead process audits that offer insight into your processes, identify opportunities for improvement, and increase success and profitability at your organization. Attendees will learn how to unlock a better understanding of their quality control processes so they can ensure their products meet the absolute highest standards of quality. This session is for anyone looking to improve process audits at their organization.

PRESENTED BY

Leah Jones

CEO

QA Connect Management Consulting, LLC

2:30 p.m. - 3:15 p.m.

MC University 201: The Top 5 End-User Errors, Fixed

Everyone makes mistakes, especially your end users. Being proactive in regards to those mistakes will save you time and frustration in the long run. Join us as we explore the five most common errors, how to navigate them, and how to prevent some of them from happening at all. This session is great for admins with a large number of end users.

PRESENTED BY

Jessica Jones

Manager, Content Curation

MasterControl

Ryan Jones

Learning Implementation Manager

MasterControl

2:30 p.m. - 3:15 p.m.

Real-World Voices: How Fagron Used MasterControl To Integrate Quality and Manufacturing

MasterControl's Quality Excellence and Manufacturing Excellence are powerful tools on their own, but they need to be combined to unlock their full potential. Come learn how you can combine these two solutions to seamlessly integrate your documents, training requirements, and quality events with your electronic production records. Attendees will see how Fagron's North America Quality Specialist Matt Seitz-Paquette integrated the two systems and the benefits Fagron has enjoyed since doing so. This session is for those looking for better unity between their quality and manufacturing operations.

PRESENTED BY

Matt Seitz-paquette

North America Quality Specialist

Fagron

2:30 p.m. - 3:00 p.m.

Summit Connect: Government Customers

SOLD OUT

Looking to grow your network? Catch up with colleagues? Or just want a chance to grab a drink and chat with other professionals? You’re not going to want to miss Summit Connect. Join us for an organized half hour of talking shop, talking strategies, and talking life with your peers. No other speakers or activities – just networking. 

PRESENTED BY

Jennifer Lanton

Program Manager, Gov and Partner Services

MasterControl

2:50 p.m. - 3:20 p.m.

Demo Theater: The Future of Quality Validation

MasterControl's patented Validation Excellence tool (VxT) was years ahead of the FDA's recent guidance on risk-based validation. And now MasterControl is once again changing the face of validation with Validation on Demand (VoD). Join us as we demonstrate how this new innovation empowers customers to ensure validation for their own unique processes. Attendees will see VoD in action, learn how it aligns with FDA guidance, and see how it builds on the industry-leading innovation that began with VxT. This session is for any current or potential MasterControl Quality Excellence user interested in faster, easier validation.

PRESENTED BY

Kevin Ballard

Senior Product Manager, Validation

MasterControl

3:15 p.m. - 3:45 p.m.

PM Break

3:45 p.m. - 4:30 p.m.

Business Leadership: The Convergence of Quality Management and Manufacturing Controls

In a competitive industry, finding new ways to boost productivity, efficiency, and reliability is a constant need. Join us to see why uniting one's quality management system (QMS) and manufacturing execution system (MES) is emerging as an answer to those pressures. Attendees will learn about the robust benefits offered from integrating their quality and manufacturing operations, including simplified regulatory compliance, more advanced analytics, and improved collaboration across departments. This session is for attendees looking to improve the relationship between quality and manufacturing at their organization.

PRESENTED BY

Adam Welsh

Partner

West Monroe Partners

Pankit Bhalodia

Partner Life Sciences

West Monroe

3:45 p.m. - 4:15 p.m.

Demo Theater: Leveraging Out-of-the-Box Integrations

SOLD OUT

Integrations are essential for connecting outside equipment and services to your MasterControl solution. Join us as we demonstrate how MasterControl works to streamline integrations and how you can use MasterControl's out-of-the-box tagging to easily connect MasterControl Manufacturing Excellence to key equipment and tools. This session is for anyone looking to leverage integrations at their company.

PRESENTED BY

Andy Beier

VP of Integrations

MasterControl

3:45 p.m. - 4:30 p.m.

MasterControl Innovation: An Introduction to Advanced Quality Event Management

Advanced quality event management (AQEM) is almost here! AQEM brings an entirely new paradigm for quality management, giving quality professionals the power to directly design processes, build forms, and capture data. Join us as we explore this exciting new future for quality event management, the benefits of adopting AQEM, and how organization can start creating flexible, efficient, and data-driven processes. This session is for those interested in learning about a flexible, adaptable way to manage all types of quality events.

PRESENTED BY

Patricia Santos-serrao

Senior Director, Advanced Applications

MasterControl

3:45 p.m. - 4:30 p.m.

Real-World Voices: Quality and Manufacturing Media Panel

Join this informative session where we will be discussing new ideas for continuous improvement practices, the rise of advanced therapies and small batch manufacturing, practical ways to incorporate AI into your functions and what quality and manufacturing roles of the future will entail. Moderated by MasterControl’s senior director of PR and Content, Jennifer Sefakis, this session is for those wanting to stay up to date on the latest trends in the industry. Attendees will learn how the industry is changing and how to leverage those changes and remain competitive.

PRESENTED BY

Karen Langhauser

Chief Content Director

Pharma Manufacturing, Endeavor Business Media

Jeff Dewar

CEO

Quality Digest

Jennifer Sefakis

Sr Director PR and Content

MasterControl

4:00 p.m. - 4:30 p.m.

Summit Connect: 6+ Years Experience Using MasterControl

SOLD OUT

Looking to grow your network? Catch up with colleagues? Or just want a chance to grab a drink and chat with other professionals? You’re not going to want to miss Summit Connect. Join us for an organized half hour of talking shop, talking strategies, and talking life with your peers. No other speakers or activities – just networking. 

PRESENTED BY

Katherine Crites

Sr. Manager of Learning Design

MasterControl

Marsha Hoffman

MasterControl Systems Manager

American Laboratories LLC

4:25 p.m. - 4:55 p.m.

Demo Theater: A Deep Dive Into Logbooks

SOLD OUT
MasterControl's upcoming no-code logbook builder is simple to use and powerful to behold. Join us as we explore what MasterControl Logbooks is and how to set up, launch, and use this new MasterControl solution. This session is for anyone interested in learning more about using logbooks with MasterControl.

PRESENTED BY

Nav Randhawa

Principal Product Manager

MasterControl

4:30 p.m. - 5:30 p.m.

AQEM Happy Hour

Join us for happy hour in the Future Lab! While you're here, stop by the Qx pavilion to learn about Advanced Quality Event Management. Discover the most flexible way to manage your quality events. Tip: Attend this happy hour to pick up your exclusive QEM Is the Cure pin.
4:45 p.m. - 5:30 p.m.

Business Leadership: Accountability as Quality Control

Quality control can't exist without accountability. So how do you go about embedding accountability into team culture? Join us as we explore the benefits of establishing clear lines of accountability and how to effectively implement and foster a culture of trust and excellence within your team. Attendees will learn from real-world examples and best practices as they explore how to set and manage expectations, create a system of checks and balances, and ensure people are held accountable for their contributions. This session is for anyone looking to improve accountability on their team and at their organization.

PRESENTED BY

Micky Chorny

CEO and Co-Founder

Aligned Being LLC

Nicolle Medina

CTO & Co-Founder

Aligned Being LLC

4:45 p.m. - 5:30 p.m.

MC University 201: Creating Dynamic Reports That Work for You

With dynamic reports, you can create a valuable report now and have it continue to work for you well into the future. Join us for some simple and effective techniques you can use to create dynamic reports in JReports that grow with your business but don't overwhelm you with unnecessary data. This session is recommended for experienced MasterControl users looking to improve their dynamic reports.

PRESENTED BY

Stephanie Marshburn

Learning Consultant

MasterControl

Jackie Fulco

Learning Content Curator

MasterControl

4:45 p.m. - 5:30 p.m.

MC University 401: Making the Most of Logbooks

Logbooks are vital to successful manufacturing, but only if properly integrated with your electronic batch records. Join us for a demonstration of the basic functionality of using logbooks, along with some tips and tricks for ensuring your logbooks are as efficient as possible. This session is for anyone interested in using logbooks to track their manufacturing records.

PRESENTED BY

Kirk Nunemaker

Professional Services Consultant

MasterControl

5:05 p.m. - 5:35 p.m.

Demo Theater: Embedding Quality Into Manufacturing

MasterControl Manufacturing Excellence doesn't just streamline production processes. It supports quality goals by embedding quality directly into the manufacturing process. Join us as we explore how Manufacturing Excellence enables quality professionals to embed quality into their manufacturing and production environments so they can put quality on the forefront of the manufacturing process. This session is for current MasterControl Quality Excellence users looking to learn more about MasterControl's manufacturing capabilities.
Wed. / Oct. 18

Day 3

8:30 a.m. - 10:30 a.m.

Keynote Sessions

The Next Gen QMS – From Documents to Data: Heike Roeder, VP Global Quality Assurance International; Cencora

 

The Future Is Flexible: No Code. No Tradeoffs. No Limits: Alex Kaplunov, Chief Technology Officer; MasterControl with Sue Marchant, Executive Vice President of Product; MasterControl

 

The Next Frontier: Advanced Quality Event Management in Action: Sue Marchant, Executive Vice President of Product; MasterControl with Patricia Santos-Serrao, Senior Director, Product Management; MasterControl

 

10 Talk: Orchestrating a Divisional Quality Management System With Project Symphony: Pravin Betala, Sr. Principal Quality Systems Engineer; Stryker

 

Elevating Customer Experience For A Digital World: Kiran Dhanuka, Chief Customer Officer; MasterControl

  • Emmanuel Casasola, Executive Director, Global Quality; BioBridge Global
  • Lori Jackson, Senior Director, Quality; PCI Pharma Services
10:30 a.m. - 11:00 a.m.

AM Break

11:00 a.m. - 12:00 p.m.

Business Leadership: Leadership Development — The People Equation

MasterControl’s leadership program has been essential to its dynamic growth. Join MasterControl CEO Jon Beckstrand and Chief Culture Officer Alicia Garcia as they explore the People Equation, one of the five elements that make up the MasterControl Leadership Code. Attendees will learn about a common self-deception many leaders experience with their teams, how it affects their ability to be effective leaders, and how they can combat it. This session is for those working to be a stronger leader at their organization and beyond.

PRESENTED BY

Alicia Garcia

Chief People and Culture Officer

MasterControl

Jon Beckstrand

Chief Executive Officer

MasterControl

11:00 a.m. - 11:30 a.m.

Demo Theater: Embedding Quality Into Manufacturing

MasterControl Manufacturing Excellence doesn't just streamline production processes. It supports quality goals by embedding quality directly into the manufacturing process. Join us as we explore how Manufacturing Excellence enables quality professionals to embed quality into their manufacturing and production environments so they can put quality on the forefront of the manufacturing process. This session is for current MasterControl Quality Excellence users looking to learn more about MasterControl's manufacturing capabilities.
11:00 a.m. - 12:00 p.m.

MC University 201: Using Insights With Manufacturing Excellence

MasterControl Manufacturing Excellence is a powerful tool in its own right, but utilizing Insights can make it even more powerful. Join us and see how Insights helps you track data through both standard and customized reports, then learn how to build custom dashboards and visualizations to ensure everyone on your team has access to the data they need. This session is for anyone looking to get more from their manufacturing data.

PRESENTED BY

Kirk Nunemaker

Professional Services Consultant

MasterControl

11:00 a.m. - 12:00 p.m.

MC University 401: Building Advanced Forms With Advanced Quality Event Management

With advanced quality event management (AQEM), creating forms is easier and more enjoyable than ever before. Join us for a walkthrough of its flexible, user-friendly interface and how you can use it to build forms or customize existing forms to track the data that matters most. This session is for anyone hoping to ensure they get the most out of the upcoming AQEM tool.

PRESENTED BY

Stephen Anderson

Learning Experience Designer

MasterControl

Jaclynne Tran

11:00 a.m. - 11:30 a.m.

Summit Connect: Docs & Training Users

SOLD OUT

Looking to grow your network? Catch up with colleagues? Or just want a chance to grab a drink and chat with other professionals? You’re not going to want to miss Summit Connect. Join us for an organized half hour of talking shop, talking strategies, and talking life with your peers. No other speakers or activities – just networking. 

PRESENTED BY

Yasmine Kennedy

Sr. Manager, Quality Systems

Cytokinetics

11:40 a.m. - 12:10 p.m.

Demo Theater: Enhancing Document Search Through Artificial Intelligence

SOLD OUT

If your digital documents aren't easily searchable, they're no better than paper. Join us to see how Botable uses artificial intelligence to search your quality documents and records from directly within MasterControl, providing detailed and accurate responses to quality-related queries. No previous experience with AI is necessary! This session is recommended for those looking to improve the productivity and efficiency of their document searches.

PRESENTED BY

Greg Waldstreicher

Chief Executive Officer

Botable

12:00 p.m. - 1:30 p.m.

Lunch

1:30 p.m. - 2:15 p.m.

Business Leadership: Minimizing and Managing Deviations in Your Manufacturing Setting

When you're operating in the pharmaceutical and biomedical spaces, the cost of deviations can range from wasted money to serious patient harm. Join us to see how a fully connected quality management system can help you detect and repair deviations before they become a problem. Attendees will learn the common types of deviations that occur during manufacturing, how to maintain an effective CAPA program, and the differences between using paper- and electronic-based systems to capture and track deviations. This session is for life science manufacturers looking to improve quality in their manufacturing.

PRESENTED BY

Erika Roberts

Principal Consultant/Owner

ELR Lab Services LLC

1:30 p.m. - 2:00 p.m.

Demo Theater: A Deep Dive Into Logbooks

SOLD OUT

MasterControl's upcoming no-code logbook builder is simple to use and powerful to behold. Join us as we explore what MasterControl Logbooks is and how to set up, launch, and use this new MasterControl solution. This session is for anyone interested in learning more about using logbooks with MasterControl.

PRESENTED BY

Nav Randhawa

Principal Product Manager

MasterControl

1:30 p.m. - 2:15 p.m.

MasterControl Innovation: Data-Driven Decisions for a More Intelligent Future

A proactive approach to digital maturity helps to ensure efficiency, intelligence, and a competitive edge. And it starts with making data-driven decisions. Join us for a breakdown of why this needs to be a high priority for your organization and how MasterControl can help get you there. Attendees will learn more about recent MasterControl Insights upgrades as well as what’s next on the MasterControl roadmap and how artificial intelligence can help you further optimize processes. This session is for any current or potential MasterControl Quality Excellence or Manufacturing Excellence user looking to take a more proactive approach to their processes.

PRESENTED BY

Dawn Irons

Director of Product Management- PQI

MasterControl

Viktoria Rojkova

VP of AI/ML and Data Science

MasterControl

1:30 p.m. - 2:15 p.m.

Real-World Voices: The Five Cs of Quality

Effective quality requires the cooperation of every department, but quality professionals know that explaining the role and impact of quality to others at their organization can be a challenge. Join us to learn how BioBridge Global has fostered a culture of quality through five simple words that convey what it means to be a quality professional and the role quality plays in the company's mission to save and enhance lives through the healing power of human cells and tissue. This session is for quality managers looking to improve their organization's relationship with quality.

PRESENTED BY

Emmanuel Casasola

Executive Director, Global Quality

BioBridge Global

1:30 p.m. - 2:00 p.m.

Summit Connect: Meet an AQEM Early Adopter

Looking to grow your network? Catch up with colleagues? Or just want a chance to grab a drink and chat with other professionals? You’re not going to want to miss Summit Connect. Join us for an organized half hour of talking shop, talking strategies, and talking life with your peers. No other speakers or activities – just networking.

PRESENTED BY

Patricia Santos-serrao

Senior Director, Advanced Applications

MasterControl

Phyllis Fender

Senior Validation Manager

Carestream Health

2:10 p.m. - 2:40 p.m.

Demo Theater: Unlocking Your Manufacturing Data With Premium Insights

Premium Insights offers more powerful analytics through custom dashboards that reflect your unique manufacturing processes. Join us for a demonstration of how to use this production record data to author custom reports and create interactive dashboard visualizations. Attendees will learn how to use tags to drive reporting and how to set up, run, and maintain reports using Premium Insights. This session is for MasterControl Manufacturing Excellence users wanting to learn more about building customer reports with Premium Insights.

PRESENTED BY

Kristin Dahl-marsh

Sr. Solutions Consultant

MasterControl

2:30 p.m. - 3:15 p.m.

MC University 301: The Right Training at the Right Time

Your users are unique! Identifying the right training resource for the right user and situation can be tricky. Join us for an overview of the full range of learning content, then learn when and how to use each one effectively. Attendees will learn how to combine different learning tools to both train their team and make them as self-sufficient as possible. This session is for anyone looking to improve training at their organization.

PRESENTED BY

Katherine Crites

Sr. Manager of Learning Design

MasterControl

Jacob Russo

Sr. Learning Consultant

MasterControl

2:30 p.m. - 3:15 p.m.

Real-World Voices: Enhancing Document Search Through Artificial Intelligence

If your digital documents aren't easily searchable, they're no better than paper. Join us to see how Botable uses artificial intelligence to search your quality documents and records from directly within MasterControl, providing detailed and accurate responses to quality-related queries. No previous experience with AI is necessary! This session is recommended for those looking to improve the productivity and efficiency of their document searches.

PRESENTED BY

Greg Waldstreicher

Chief Executive Officer

Botable

2:30 p.m. - 3:15 p.m.

Real-World Voices: Ensuring a Healthy Quality Management System Through More Powerful Data

At best, a quality management system (QMS) lacking in visibility isn't reaching its full potential. At worst, it can cause serious ramifications for your organization. Join us as we explore the ways unstructured data prevents teams from accessing insight into the performance of their QMS. Attendees will learn techniques that will help them eliminate data silos and more effectively use the data they have. This session is for those looking to improve the way their business collects and captures data.

PRESENTED BY

Jaime Velez

Co-founder

OQSIE

2:30 p.m. - 3:00 p.m.

Summit Connect: End User Adoption

SOLD OUT

Looking to grow your network? Catch up with colleagues? Or just want a chance to grab a drink and chat with other professionals? You’re not going to want to miss Summit Connect. Join us for an organized half hour of talking shop, talking strategies, and talking life with your peers. No other speakers or activities – just networking.  TEST

PRESENTED BY

Karl Sharrah

EQMS Manager

BioTissue

2:50 p.m. - 3:20 p.m.

Demo Theater: Leveraging Out-of-the-Box Integrations

Integrations are essential for connecting outside equipment and services to your MasterControl solution. Join us as we demonstrate how MasterControl works to streamline integrations and how you can use MasterControl's out-of-the-box tagging to easily connect MasterControl Manufacturing Excellence to key equipment and tools. This session is for anyone looking to leverage integrations at their company.

PRESENTED BY

Andy Beier

VP of Integrations

MasterControl

3:15 p.m. - 3:45 p.m.

PM Break

3:45 p.m. - 4:30 p.m.

Business Leadership: Making the Business Case for Quality

Quality is critical for regulatory compliance. Sadly, that doesn't mean the importance of quality is always understood by executives. Join as we share how to make the business case for quality to your executive team. Attendees will learn how to explain the return on investment offered by a quality management system or manufacturing execution system, the key things executives will look for in your proposal, and how to ensure leadership is able to access data that will better inform the decisions they make regarding budgets and priorities. This session is for quality managers, directors, and sysadmins hoping to find more support from their C-suite.

PRESENTED BY

Shawna Stoddard

Director of Customer Account Reps

MasterControl

Michelle Tanner

CFO

MasterControl

3:45 p.m. - 4:15 p.m.

Demo Theater: Seamless Quality Through Closed-Loop Connectivity

MasterControl products and modules work together for efficient, big-picture quality that automates processes, connects data, and provides a seamless experience for users, administrators, and regulators alike. Join us to learn more about how our connected system unifies processes and how we’re continuing to improve this system through new features like advanced quality event management (AQEM). This session is for those interested in learning more about how MasterControl products work together to increase efficiency and automate quality.

PRESENTED BY

Nicole Thomas

Solutions Consultant

MasterControl

Pete Harris

Sr. Product Manager

MasterControl

3:45 p.m. - 4:30 p.m.

MasterControl Innovation: What's New in Quality Excellence

Using the latest and greatest tools and features in Quality Excellence helps you maximize quality and minimize risk. Join us as we explore what's new, including the capabilities of the improved search, developments in user management, and integrations with upcoming products like AQEM. Plus, you’ll get a sneak peek of features and functionality planned for the future. This session is for anyone who uses or is interested in seeing how Quality Excellence works.

PRESENTED BY

Dave Hunter

Product Management Director

MasterControl

3:45 p.m. - 4:30 p.m.

Real-World Voices: Practical Steps for Jumpstarting Your Digital Transformation Journey

An optimized, error-free, and seamlessly connected manufacturing operation is a competitive necessity. Join us to learn Aspire Pharmaceuticals' strategy for leveraging MasterControl and Elemental Machines to capture equipment and environmental data and seamlessly incorporate it into electronic batch records. Attendees will learn how to proactively identify issues, reduce batch errors, and leverage unified data. This session is for anyone looking to use digitization to improve efficiency and unify data across systems.

PRESENTED BY

Mansing Korde

VP Quality

Aspire Pharmaceuticals Inc.

Sridhar Iyengar

Founder and Chief Innovation Officer

Elemental Machines

4:00 p.m. - 4:30 p.m.

Summit Connect: Women in Tech

SOLD OUT

Looking to grow your network? Catch up with colleagues? Or just want a chance to grab a drink and chat with other professionals? You’re not going to want to miss Summit Connect. Join us for an organized half hour of talking shop, talking strategies, and talking life with your peers. No other speakers or activities – just networking.

PRESENTED BY

Andrea Darden

Manager, Global Quality Document Systems

US Pharmacopeia

Kiran Dhanuka

Chief Customer Officer

MasterControl

4:25 p.m. - 4:55 p.m.

Demo Theater: The Future of Quality Validation

MasterControl's patented Validation Excellence tool (VxT) was years ahead of the FDA's recent guidance on risk-based validation. And now MasterControl is once again changing the face of validation with Validation on Demand (VoD). Join us as we demonstrate how this new innovation empowers customers to ensure validation for their own unique processes. Attendees will see VoD in action, learn how it aligns with FDA guidance, and see how it builds on the industry-leading innovation that began with VxT. This session is for any current or potential MasterControl Quality Excellence user interested in faster, easier validation.

PRESENTED BY

Kevin Ballard

Senior Product Manager, Validation

MasterControl

4:30 p.m. - 5:30 p.m.

Logbooks Happy Hour

Join us for happy hour in the Future Lab! While you're here, stop by the Mx pavilion to see MasterControl's digital logbooks in action and discover a faster, more reliable way to track what happens on your shop floor. Tip: Attend this happy hour to pick up your exclusive Logbooks pin.
4:45 p.m. - 5:30 p.m.

Business Leadership: Simplifying Complexity Through Continuous Improvement

Change is inevitable, but it doesn't have to be a bad thing! Join us and discover a better process that prepares for change and actively addresses it, turning the inevitability of change from a negative into a positive. Attendees will learn how to foster an environment that supports continuous improvement, avoids nasty surprises, and delivers exceptional outcomes. This session is for anyone looking to improve how their organization reacts to change.

PRESENTED BY

Ryan Coughlin

Vice President

Enterey

4:45 p.m. - 5:30 p.m.

Real-World Voices: Discovering the Next Digital Frontier

A system needs to be compliant, flexible, user-friendly, and resource-light to be successful. Join us to learn how Denali is accomplishing all this by going paperless. Attendees will learn how Denali leans on MasterControl's best practices to quickly deploy MasterControl's Manufacturing Excellence and Quality Excellence solutions and how they embrace off-the-shelf solutions while building a new and innovative facility. This session is for those early in their digital journey looking to make the most of this new digital frontier.

PRESENTED BY

Judy Munyon

Director of Facilities & Engineering

Denali Therapeutics

Cody Beaumont

Sr. Director, Quality Clinical Manufacturing

Denali Therapeutics

4:45 p.m. - 5:30 p.m.

Real-World Voices: Orchestrating a Divisional Quality Management System With Project Symphony

Join Stryker Medical’s Quality Systems/Integration Team member Pravin Betala to understand how the company is evolving from seven different quality management systems (QMS) into a single scalable, flexible, and collaborative quality system. Stryker Medical’s multi-year initiative, Project Symphony, is orchestrating and reimagining quality management at the organizational level. This session is for anyone looking to learn techniques and perspectives to consolidate, improve, and scale a QMS.

PRESENTED BY

Pravin Betala

Sr. Principal Quality Systems Engineer

Stryker Corporation - Medical Division

5:05 p.m. - 5:35 p.m.

Demo Theater: Advanced (Custom) Quality Event Management

SOLD OUT
Advanced Quality Event Management (AQEM) gives users the power to build forms and workflows without any sort of coding. Join us for an exploration of how AQEM works, beginning with building a form from a template or from scratch and continuing into an exploration of conditional routing, role assignments, and validation. This session is for current or potential MasterControl Quality Excellence users looking to learn practical applications and design tips for AQEM forms and workflows.

PRESENTED BY

Dallas Volk

Sr. Solutions Consultant

MasterControl

6:30 p.m. - 8:30 p.m.

Summit@Twilight

Thurs. / Oct. 19

Day 4

8:30 a.m. - 10:00 a.m.

Keynote Sessions

Data Driven Performance in the Fast Lane: Mark Gallagher, Guest Keynote; Formula 1 Executive

 

10 Talk: Entering a New Frontier of Smart Productivity: Matt Lowe, Chief Strategy Officer; MasterControl

 

Masters of Excellence Awards: Jon Beckstrand, Chief Executive Officer; MasterControl with Alicia Garcia, Chief People & Culture Officer; MasterControl

 

10 Talk: Mapping the Next Frontier: Dave Edwards, Chief Revenue Officer; MasterControl

 

Hackathon Reveal: Matt Lowe, Chief Strategy Officer; MasterControl with Ryan Castro, Director Engineering; MasterControl

10:00 a.m. - 10:30 a.m.

AM Break

10:30 a.m. - 11:15 a.m.

Business Leadership: Improving Compliance and Effectiveness Through Leaner Documentation

When your documents are so long only auditors read them, it's easy to forget that the intended audience is actually your employees. If not carefully maintained, it's easy for quality manuals, standard operating procedures (SOPs), and other quality documents to become bloated beyond the point of usability. Join us to learn how to simplify documentation through lean practices that ensure it's useful for your workers and satisfies all regulatory requirements. This session is for those looking to improve document quality within their organization.

PRESENTED BY

Steve Gompertz

Partner

QRx Partners

10:30 a.m. - 11:00 a.m.

Demo Theater: Actionable Analytics Through MasterControl Premium Insights

Your business is unique, and so are your reporting needs. Join us as we explore how to use MasterControl Premium Insights to modify prebuilt dashboards, create your own reports and visualizations, and customize KPIs and training reports. This session is for current or potential MasterControl Quality Excellence users looking to bring timely, actionable analysis to their organization.

PRESENTED BY

Kristin Dahl-marsh

Sr. Solutions Consultant

MasterControl

10:30 a.m. - 11:15 a.m.

MC University 101: Data Imports Done Right

Your data is a critical asset. Getting it into MasterControl quickly and accurately is a big key to success. Join us to learn best practices for preparing data and how to use MasterControl resources to make the data import process simple and accurate. This session is for any customers planning to import significant amounts of data or documents.

PRESENTED BY

Kate Dewees

Learning Experience Designer

MasterControl

Jessica Woodward

Sr. Manager, Learning Consulting

MasterControl

10:30 a.m. - 11:15 a.m.

Real-World Voices: Why Pfizer Chose MasterControl Manufacturing Excellence for Digital Batch Records

The ability to capture, analyze, and reuse all layers of manufacturing process data provided an exciting opportunity to Pfizer in its manufacture of investigational biotherapeutics. Join us to learn how Pfizer advanced their digital transformation by deploying MasterControl Manufacturing Excellence across nine distinct manufacturing groups. The Pfizer team will share the value drivers of their digital transformation, the lessons they learned during a multi-site deployment, and key next-generation use cases. This session is for anyone interested in how to deploy electronic batch records in GMP manufacturing.

PRESENTED BY

David Eisenberg

Manufacturing Systems Business Lead, BTxPS

Pfizer

10:30 a.m. - 11:00 a.m.

Summit Connect: 0-5 Years Using MasterControl (Hosted by a Long-Time Power User)

Looking to grow your network? Catch up with colleagues? Or just want a chance to grab a drink and chat with other professionals? You’re not going to want to miss Summit Connect. Join us for an organized half hour of talking shop, talking strategies, and talking life with your peers. No other speakers or activities – just networking.

PRESENTED BY

Kris Peek

Sr. Learning Experience Designer

MasterControl

Matt Seitz-paquette

North America Quality Specialist

Fagron

11:10 a.m. - 11:50 a.m.

Demo Theater: Executing Validation on Demand

MasterControl Manufacturing Excellence includes stronger validation capabilities through the Validation on Demand (VoD) tool. Join us as we demonstrate what's included, how it works, and what you can expect to see next. This session is for current or potential Manufacturing Excellence users looking to improve their overall validation strategy.

PRESENTED BY

Kevin Ballard

Senior Product Manager, Validation

MasterControl

11:30 a.m. - 12:15 p.m.

Business Leadership: Understanding the Risk-Based Approach

Every regulatory body has requirements concerning risk. If you want to be prepared to meet them, you need to understand how hazard, harm, and severity are used to measure potential risk. Join us as we explore what you need to know when working toward compliance with ISO 14971 and similar standards. Attendees will learn how to enhance the quality of risk-based thinking by making analysis more visible, improving communication and teamwork, and using facts and data effectively. This session is for product and project team members looking to improve how they find, prevent, and manage risk.

PRESENTED BY

Ken Peterson

General Manager

Touchstone Enterprises

11:30 a.m. - 12:15 p.m.

MC University 301: Crushing Your KPIs

Your key performance indicators (KPIs) are a crucial barometer for evaluating your company and your career. Join us and learn the best practices for using MasterControl throughout all stages of your process to hit your KPIs again and again. This session is for MasterControl Quality Excellence admins.

PRESENTED BY

Megan Haskins

Content Curator

MasterControl

Jared Evans

MasterControl

11:30 a.m. - 12:15 p.m.

MasterControl Innovation: What's Next for MasterControl Logbooks

The upcoming MasterControl Logbooks tool makes it easier than ever to digitize your logbooks. Join us for an overview of MasterControl Logbooks and the new features and improvements you can expect to see added to the product over its first year. You'll be the first to get a sneak peek at new functionality for tracking and managing equipment, advanced reporting with Insights, and native connectivity to the MasterControl platform. You'll also have the opportunity to hear from early adopters of MasterControl Logbooks as they share their experience with going digital. This session is for anyone interested in digitizing their logbooks.

PRESENTED BY

Nav Randhawa

Principal Product Manager

MasterControl

Anthony e. Contreras

eQMS Sr. Manager

Nutrawise Health & Beauty, LLC

11:30 a.m. - 12:00 p.m.

Summit Connect: Production Records Users

Looking to grow your network? Catch up with colleagues? Or just want a chance to grab a drink and chat with other professionals? You’re not going to want to miss Summit Connect. Join us for an organized half hour of talking shop, talking strategies, and talking life with your peers. No other speakers or activities – just networking. 

PRESENTED BY

Robin Joyner

Quality Assurance Manager

Wellington Foods

12:15 p.m. - 1:30 p.m.

Lunch

1:00 p.m. - 5:00 p.m.

Adapting Your Configuration for an Adaptable Business

Optional
Your organization is constantly evolving. Shouldn't your MasterControl configuration evolve with it? Whether it’s adding new sites, revising InfoCard types, or customizing certain fields, this workshop will help you develop the skills needed to evaluate your current configuration and optimize it to meet your current needs. Those attending this session should be MasterControl admins with at least one year of experience.

PRESENTED BY

Jaclynne Tran

Jacob Russo

Sr. Learning Consultant

MasterControl

1:00 p.m. - 5:00 p.m.

Creating Advanced Forms With Advanced Quality Event Management

OptionalSOLD OUT

Advanced Quality Event Management (AQEM) is almost here! And we're here to help you make the most of it. Join us as we navigate the basics of designing and configuring your forms in AQEM, focusing specifically on capturing the right data for each type of event. You'll learn how to build workflows, assign users, and keep your system running smoothly. This session is for early adopters of the Advanced Quality Event Management tool.

PRESENTED BY

Jared Evans

MasterControl

1:00 p.m. - 5:00 p.m.

Docs and Training Collaboration

Optional
Using Documents and Training together can increase your efficiency, but only if you know how they work together. Join us for a hands-on education of best practices for using the Documents and Training modules together, then join us for a friendly competition (with prizes!) as you and your fellow attendees navigate real situations that require the two modules in collaboration. This session is for those looking to improve their efficiency in the Documents and Training modules.

PRESENTED BY

Stephanie Marshburn

Learning Consultant

MasterControl

1:00 p.m. - 5:00 p.m.

Increasing Efficiency by Simplifying Your System

Optional
A needlessly complicated system leads to unnecessary inefficiency. In this workshop, you'll learn to reimagine and redesign your MasterControl systems to simplify vaults, streamline roles, and reduce the number of workflows. You'll see how to use the full suite of MasterControl tools, including import packages and end-user training to enhance your company's use of the platform. This session is for users looking to improve the efficiency of their MasterControl system.

PRESENTED BY

Branon Miner

Sr. Manager of Professional Services

MasterControl

1:00 p.m. - 5:00 p.m.

Testing and Validating Your Master Templates

Optional
Testing and validation are two vital components of effective master template use. Join us as we explore the best testing and validation practices for MasterControl's Production Records module, including how the new Validation on Demand (VoD) tool can help you simplify and automate the validation process. This workshop is designed for MasterControl users looking to improve their master template experience.
3:00 p.m. - 3:30 p.m.

Workshop Break

Fri. / Oct. 20

Day 5

7:00 a.m. - 8:00 a.m.

Workshop Breakfast

Friday workshop attendees: Please join us for breakfast before your workshop begins.
8:00 a.m. - 12:00 p.m.

Creating Advanced Forms With Advanced Quality Event Management

Optional

Advanced Quality Event Management (AQEM) is almost here! And we're here to help you make the most of it. Join us as we navigate the basics of designing and configuring your forms in AQEM, focusing specifically on capturing the right data for each type of event. You'll learn how to build workflows, assign users, and keep your system running smoothly. This session is for early adopters of the Advanced Quality Event Management tool.

PRESENTED BY

Jared Evans

MasterControl

8:00 a.m. - 12:00 p.m.

Docs and Training Collaboration

Optional
Using Documents and Training together can increase your efficiency, but only if you know how they work together. Join us for a hands-on education of best practices for using the Documents and Training modules together, then join us for a friendly competition (with prizes!) as you and your fellow attendees navigate real situations that require the two modules in collaboration. This session is for those looking to improve their efficiency in the Documents and Training modules.

PRESENTED BY

Stephanie Marshburn

Learning Consultant

MasterControl

8:00 a.m. - 5:00 p.m.

Intro to eForms

Optional
Going digital with eForms is a wonderful way to simplify both your life and your company’s processes. But to new users, the task of correctly creating and managing new eForms can seem overwhelming. In this introductory workshop, MasterControl experts will help you create your own forms and teach you how to manage roles and users. Attend this workshop if you’re new to using eForms and want to learn best practices for working with eForms in MasterControl.

PRESENTED BY

Randy Jensen

Learning Consultant

MasterControl

8:00 a.m. - 5:00 p.m.

Surprise, You're a SysAdmin

Optional
What is a new MasterControl sysadmin to do when they suddenly find themselves responsible for managing and maintaining the application and training its users? Join us as we explore how the pieces of your MasterControl system are interconnected and how to use them in your new position. This session is best for new sysadmins who already have a working knowledge of life cycles, InfoCard metadata, roles, and collaboration.

PRESENTED BY

Jacob Russo

Sr. Learning Consultant

MasterControl

10:00 a.m. - 10:30 a.m.

Workshop Break

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